Shipping Policy
We strive to ensure a smooth and seamless shopping experience. Please review our shipping policy below for important details regarding order processing and delivery.
General Shipping Terms
-
Free Shipping is applicable only when explicitly mentioned as part of promotional campaigns or special offers.
Order Processing
-
To ensure timely delivery, please provide a complete and accurate shipping address, including your PIN code, email ID, and contact number at the time of checkout.
-
We recommend double-checking your PIN code and contact information before completing your order.
Dispatch Timeline
-
For in-stock items, orders are packed and dispatched within 3 working days from our warehouse.
-
If any items are out of stock, they will be made to order and dispatched within 10 working days. We will keep you informed throughout the process.
Delivery Schedule
-
Our courier partners deliver between Monday to Saturday, 9:00 AM to 7:00 PM.
-
Sundays and public holidays are not considered working days for delivery.
-
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, strikes, or logistics disruptions.
Need Help?
For any questions, concerns, or assistance regarding your order, feel free to contact our customer support team at:
📧 thevintageoils@gmail.com
We’re here to help and will get back to you as soon as possible.